Address & Contacts
Location:
14343 Civic Drive
Victorville, CA 92392
Mailing Address:
P.O. Box 5001
Victorville, CA 92393-5001
Office Hours:
Monday - Thursday:
7:30 am - 5:30 pm
Customer Service:
Phone: 760.955.5001
Fax: 760.269.0023
Email:
CustomerService@ci.victorville.ca.us
Administration Office:
Phone: 760.245.6424
Fax: 760.269.0088
Conservation Division:
Phone: 1.866.955.4426
Fax: 760.269.0024
Water Emergencies:
Phone: 760.245.6424
VICTORVILLE WATER DISTRICT
Frequently Asked Questions regarding your utility services.
You may Pay Your Bill Online.
Forms & information to Start or End Water/Sanitation Service or to change address/contact information.
Water winterizing and frozen pipe information.
Instructions & forms needed to complete a Will Serve Letter.
Here's where to request a Backflow Test Report or view a listing of approved Backflow Testers.
General Information
District Mission, Vision & Core Values
District Management Team
District Structure & Leadership
District Services
District Service Area Map
Financial Information
Fees for Services 07-01-2012
2010-2011 Audited Comprehensive Annual Financial Report
2011-2012 Budget
Most Recent Rate Survey
Rules and Regulations
Urban Water Management Plan
View the most recent Urban Water Management Plan for the Victorville Water District.
Consumer Confidence Reports
Test results once again show that your drinking water meets or exceeds the high standards set by state and federal regulators. You may view the most recent Customer Confidence Report for the Victorville Water District
Conservation Programs & Events
Learn about ways to reduce your water bill and help the environment by using these water-reducing conservation tips, programs, and events.
No Drugs Down the Drain!
Flushing prescription and nonprescription pharmaceuticals down the toilet can have dangerous consequences. Read this flyer to find out more.
Stormwater Protection Programs
To find out more ways to safeley use the stormwater system and protect our waterways from common pllutants, visit the Mojave River Watershed Group or go to the San Bernardino County Stormwater Program.
Perchlorates and Water Sampling
The Victorville Water District has never had a water sample test positive for perchlorate. For this reason the Department of Public Health (DPH) does not require the District to sample for perchlorate on a regular schedule. The DPH has a projection of required sampling for the District going out two years and perchlorate is not on the projection. However, the Water District prefers to be proactive and conducts sampling for inorganic contaminants every year on all wells and testing for perchlorate is included in the inorganic sampling. The District has never tested positive for perchlorate at any of its sources of water supply.
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